FAQ

Frequently Asked Questions

Everything you need to get started with Lingard on iPhone, iPad, Mac, and Android.

Lingard is now available across Apple devices and Android.

Use this page for setup questions, subscriptions, importing, syncing, and practical day-to-day guidance.

Download on the App Store Get it on Google Play

Which devices does Lingard support?

Lingard supports iPhone, iPad, Mac, and Android. Feature availability can vary slightly by platform, but the product direction is the same: read, save vocabulary, review flashcards, listen, and keep your study routine moving.

If you are moving between devices, use the same sign-in method whenever possible so your account, purchases, and synced data stay aligned.

What are the main parts of Lingard?

Library

Your reading space for books, imported texts, and saved content. This is where you read, look up words, and keep context close to the original material.

Collections and flashcards

Collections help you group saved vocabulary, phrases, and review material. Flashcards let you revisit what you found while reading instead of studying disconnected word lists.

Profile and progress

Use this area to review activity, account information, and parts of your learning history.

Settings

Settings are where you adjust reminders, voices, sync-related preferences, and other app behavior.

How do I add reading material?

You can add content in different ways depending on the platform and source material.

  • Import supported files into the library from within the app.
  • Use system sharing or send-to-app flows where supported by your device and browser.
  • On Apple devices, the Share sheet is often the fastest way to move web content into Lingard.
  • On Android, the exact import path depends on the source app and file type, but the goal is the same: get content into your library and study from there.

If you need a visual walkthrough, use the instruction pages linked below.

How do subscriptions, trials, and premium access work?

Lingard may offer weekly, monthly, 3-month, and yearly premium plans, plus promotional or introductory offers depending on platform, storefront, country, and eligibility.

  • Free trials or introductory offers convert to paid plans unless cancelled before the offer period ends.
  • Subscriptions renew automatically until cancelled in your Apple or Google account settings.
  • Deleting the app does not cancel a subscription.

For billing problems, refunds, or cancellation issues, the fastest route is usually the store where you purchased the plan.

How do I restore purchases or recover access?

If you already purchased premium access, sign in with the correct account and use the restore or account recovery flow available in the app.

  • Make sure you are using the same Apple ID or Google account that made the purchase.
  • If you changed devices, sign in before assuming the purchase is missing.
  • If access still does not appear, contact support and include as much detail as possible about the platform, account, and purchase date.

Does Lingard sync data between devices?

Lingard supports account-based and cloud-assisted continuity features, but exactly what syncs can vary by platform and account state.

  • Use the same account when switching between devices.
  • Give sync a little time after sign-in or import-heavy sessions.
  • If something looks out of date, reopen the app and confirm you are signed into the expected account.

What if something is not working the same on Android and Apple devices?

That can happen. Lingard now supports both Apple devices and Android, and some UI flows or import paths naturally differ between platforms.

If you are unsure whether an issue is expected behavior or a bug, send us a message through the contact page with:

  • your device type and OS version;
  • the platform you are using;
  • what you expected to happen;
  • what actually happened.