Frequently Asked Questions
Everything you need to get started with Lingard on iPhone, iPad, Mac, and Android.
Use this page for setup questions, subscriptions, importing, syncing, and practical day-to-day guidance.
Which devices does Lingard support?
Lingard supports iPhone, iPad, Mac, and Android. Feature availability can vary slightly by platform, but the product direction is the same: read, save vocabulary, review flashcards, listen, and keep your study routine moving.
If you are moving between devices, use the same sign-in method whenever possible so your account, purchases, and synced data stay aligned.
What are the main parts of Lingard?
Library
Your reading space for books, imported texts, and saved content. This is where you read, look up words, and keep context close to the original material.
Collections and flashcards
Collections help you group saved vocabulary, phrases, and review material. Flashcards let you revisit what you found while reading instead of studying disconnected word lists.
Profile and progress
Use this area to review activity, account information, and parts of your learning history.
Settings
Settings are where you adjust reminders, voices, sync-related preferences, and other app behavior.
How do I add reading material?
You can add content in different ways depending on the platform and source material.
- Import supported files into the library from within the app.
- Use system sharing or send-to-app flows where supported by your device and browser.
- On Apple devices, the Share sheet is often the fastest way to move web content into Lingard.
- On Android, the exact import path depends on the source app and file type, but the goal is the same: get content into your library and study from there.
If you need a visual walkthrough, use the instruction pages linked below.
Can I import articles from Chrome on desktop?
Yes. Lingard Web Importer is a Chrome extension that saves the article open in your current tab to your Lingard library, including pages visible in your signed-in Chrome session.
- Open Lingard on your mobile device, sign in, then go to Profile > Edit profile > Chrome Extension.
- Create a one-time code and enter it in the extension popup.
- Open an article in Chrome and click Import article. After processing, it appears in Library as a synced book.
Can I connect Lingard to ChatGPT, Claude, and other AI assistants?
Yes. Lingard Vocab is a remote MCP server at https://lingard.app/mcp. Compatible AI clients can connect to it, ask you to sign in to Lingard, then use scoped tools to read learning context and create or enrich vocabulary cards.
ChatGPT and Claude support remote MCP/custom connectors in current documentation. Developer tools such as Claude Code, VS Code, Gemini CLI, and Windsurf/Cascade also support MCP in different forms.
How do subscriptions, trials, and premium access work?
Lingard may offer weekly, monthly, 3-month, and yearly premium plans, plus promotional or introductory offers depending on platform, storefront, country, and eligibility.
- Free trials or introductory offers convert to paid plans unless cancelled before the offer period ends.
- Subscriptions renew automatically until cancelled in your Apple or Google account settings.
- Deleting the app does not cancel a subscription.
For billing problems, refunds, or cancellation issues, the fastest route is usually the store where you purchased the plan.
How do I restore purchases or recover access?
If you already purchased premium access, sign in with the correct account and use the restore or account recovery flow available in the app.
- Make sure you are using the same Apple ID or Google account that made the purchase.
- If you changed devices, sign in before assuming the purchase is missing.
- If access still does not appear, contact support and include as much detail as possible about the platform, account, and purchase date.
Does Lingard sync data between devices?
Lingard supports account-based and cloud-assisted continuity features, but exactly what syncs can vary by platform and account state.
- Use the same account when switching between devices.
- Give sync a little time after sign-in or import-heavy sessions.
- If something looks out of date, reopen the app and confirm you are signed into the expected account.
What if something is not working the same on Android and Apple devices?
That can happen. Lingard now supports both Apple devices and Android, and some UI flows or import paths naturally differ between platforms.
If you are unsure whether an issue is expected behavior or a bug, send us a message through the contact page with:
- your device type and OS version;
- the platform you are using;
- what you expected to happen;
- what actually happened.